This page uses JavaScript. Your browser either does not support JavaScript or you have it turned off. To see this page properly please use a JavaScript enabled browser.
Search
Home > Member Info > News and Media Center > Consumer Alert

 

Consumer Alert

6/28/2019

Persistent phone scammers are using WPCCU’s phone number to deceive customers with threats of shutting off their water service. 

  • Water and Power Community Credit Union does not have any information about your utility service

  • Water and Power Community Credit Union does not have access to shut off utility service

  • Water and Power Community Credit Union does not accept payments for any utility providers

  • If you receive a call asking for payment or requesting any other personal information, hang up and call your local police department or go to the police station

  • Utility customers should contact their local utility service provider for details regarding their account

Victimization of consumers will not be tolerated. Scammers can expect to be prosecuted to the fullest extent of the law.

Close Window

Having trouble logging In?

To access Digital Banking from both your mobile phone and desktop computer, your username must be at least 8 characters. Username is not your name but online ID and is not case sensitive. Password is case sensitive and must be at least 8 characters - at least 1 number, at least 1 lowercase letter and at least 1 uppercase letter. If your existing username is less than 8 characters, please replace it to meet the minimum requirement. For support please us call at 800-300-9728 (M-F). Watch our tutorial videos