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WPCCU website terms of use

Our online privacy practices

Keeping financial and personal information secure is one of our most important responsibilities. Water and Power Community Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care.  As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services. For additional details on how we protect your personal information, please refer to our Privacy Policy.

Secure transmissions

To ensure information remains confidential, Water and Power Community Credit Union uses encryption technology such as TLS (Transport Layer Security) to protect information you enter and submit from our website.

Email security

While email is fast and convenient, it is not entirely secure and may be intercepted by third parties. We highly recommend that you take care and caution not to send emails containing any personal, private or sensitive information that you would not want viewed by a third party.

Water and Power Community Credit Union will never request sensitive information such as Social Security numbers, Online Banking PINs, passwords, or account numbers by email or text message. Please beware of solicitors who ask for sensitive information. If you receive an email or text message or any other forms of solicitation requesting this type of information, please contact Water and Power Community Credit Union immediately at 800-300-9728.


A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. Water and Power Community Credit Union uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third party access (a cookie cannot be read by a website other than the one that sets the cookie). 

Linking to other sites

To provide you with easy access to information, Water and Power Community Credit Union may provide links to other websites such as mortgage companies, insurance companies, and government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and we do not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by us. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.

To ensure that members are aware of areas that may involve risk, Members are advised to exercise caution when using these areas and forms. The following message is presented:


By accessing online banking area, you agree to the following terms of use. The content in this area is exclusive to our members and is not to be shared with non-members. You are responsible for maintaining the confidentiality of your account information and password. Any unauthorized access or use of this area is strictly prohibited. We reserve the right to terminate your membership at any time without notice if you violate these terms of use. If you have any questions or concerns, please contact us at

In addition, applicable disclosures for advertisement are included with the appropriate advertisement and/or linked to a dedicated website landing page. Additional disclosures for account opening are centrally placed on a dedicated landing page for member convenience.

WPCCU will NEVER sell your personal data to anyone.

Click on California Consumer Privacy to learn more.

To opt-out, click