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If you are using a screen reader or other auxiliary aid and are having problems using this website, please call us at (800) 300-9728 for assistance. All products, services and information available on this website are also available at any of our physical branches, where we would be happy to assist you further.

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    While email is fast and convenient, it is not entirely secure and may be intercepted by third parties. We highly recommend that you take care and caution not to send emails containing any personal, private or sensitive information that you would not want viewed by a third party.

    Water and Power Community Credit Union will never request sensitive information such as Social Security numbers, Online Banking PINs, passwords, or account numbers by email or text message. Please beware of solicitors who ask for sensitive information. If you receive an email or text message or any other forms of solicitation requesting this type of information, please contact Water and Power Community Credit Union immediately: 800-300-9728.

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    To access Digital Banking from both your mobile phone and desktop computer, your username must be at least 8 characters. Username is not your name but online ID and is not case sensitive. Password is case sensitive and must be at least 8 characters - at least 1 number, at least 1 lowercase letter and at least 1 uppercase letter. If your existing username is less than 8 characters, please replace it to meet the minimum requirement. For support please us call at 800-300-9728 (M-F). Watch our tutorial videos