WPCCU's 90th Anniversary
A big "Thank you" to all of our members who came out and participated in our various 90th Anniversary celebrations like our 2026 Annual Meeting, our Shred Day at Sunset, and our "Coffee with Leadership" at Sunset, Hope St, and Northridge. Follow us @WPCCU on social media for branch events, special offers, and more!
Upcoming 90th Anniversary events at our Westchester branch
- July 18: Shred Day
- July 24: Coffee with CEO and Board Chair
- July 25: Saturday hours begin
New Loan Payment Alerts Now Available
We’ve expanded our account alert reminders so you never miss a due date. Automated loan payment reminders will be sent via text to remind you about an upcoming loan payment. These messages are from WPCCU and will include a link to our online payment portal and may look like the example below. You can STOP reminder messages at any time.
Note: Login to digital banking for a wide range of account alerts that help you monitor your finances and keep your account safe.
If you have any questions about our online payment portal options and payment reminders, please contact us at 800-300-9728.
First-Time Homebuyers Workshop
Purchasing your first home is an exciting journey but can seem like a daunting task. However, learning about the process and being well-prepared can make buying a home feel less overwhelming. Register for our workshop to get the resources to navigate the homebuying process with confidence.
Helpful resources:
Phone assistance with AquaPowerBot®
Since launching just two months ago, WPCCU’s new and improved AquaPowerBot® on our phone system has helped hundreds of members get the answers they need — instantly, without waiting on hold for a WPCCU member service representative.
WPCCU members who call regularly to ask about branch locations, interest rates, or transaction limits, for example, are in luck. In just two months, AquaPowerBot helped every member who called about those topics get the clarity they needed — instantly.
Our newest phone assistance tool has provided instant resolution across 25 of WPCCU’s most frequently requested services—ranging from ordering checks and updating address information, to transferring money and paying bills.
Across all calls on every topic, AquaPowerBot provided instant service to 81% of callers without needing to transfer to a member service representative to complete the call.
This means that when you call, you aren't just getting an automated system; you're getting a reliable, high-speed solution that provides the answers you need immediately, allowing you to skip the wait and get back to your day.
AquaPowerBot is available on our website, online banking, and by phone at 800-300-9728.
Fraud Tip: Beware of Summer Scams
Summer is prime time for fraudsters targeting unsuspecting consumers. Some of the most common scams to be on the look out for are below.
- Vacation rentals
- Travel deals
- Entertainment and shopping – Counterfeit tickets
- Bonus: Be weary of unsecure public WI-FI networks
How to protect yourself:
- Book travel-related expenses directly through the official booking sites
- Pay with your credit card. Major credit cards have built-in fraud protection. Scammers may ask you to pay for rentals, tickets, or other goods with gift cards or cash apps
- Verify the details. If something seems too good to be true, it probably isn’t true
- Report fraud. If you suspect you’ve been the victim of a scam, report it immediately. Call us at 800-300-9728 or submit a fraud report
Read more security articles and sign up for our weekly fraud newsletter.
More security: Added Layer of Call Protection
To help protect our members, we’ve implemented a new enhanced call security feature called SENTRY®, provided by First Orion.
What this means for you:
- You can feel more confident answering calls that show our name and number
- Adds another layer of protection to help reduce spoofed calls that may appear to come from us
While no technology can prevent every scam attempt, SENTRY helps ensure our legitimate outbound calls are verified, giving you more confidence when you see our number on your screen.
How you can stay protected:
- If you ever receive a call claiming to be from WPCCU and something doesn’t feel right, hang up and call us directly
- Never share personal information like account numbers, online banking credentials, or verification codes
Important reminder: If you receive an email or text message, phone call or any other forms of solicitation requesting your personal information, contact us immediately at 800-300-9728 or 213-580-1600.
Important Dates
- July 3 – 4: Independence Day (Credit Union closed)
- July 18: Westchester branch – Shred Day
- July 24: Westchester branch – Coffee with the CEO and Board Chair
- July 25: Westchester branch – Saturday hours begin, 9am – 1pm
- September 7: Labor Day (Credit Union closed)
- Full list of Holiday Closures
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