Fraud Alerts


Phishing is the fraudulent attempt to obtain sensitive information, typically through email and online scams.

The Latest in Identity Theft: Smishing 
Identity theft continues to evolve with the latest tactic called “Smishing.” Although the name might sound a bit silly, it’s anything but. Smishing is a scam involving SMS text messaging.

How it works: Thieves pose as a financial institution attempting to trick mobile phone users into sending personal information through text messages or by calling a bogus phone number.

How to protect yourself: if you receive a message you believe is a smishing scam, DO NOT click the links or call the numbers. Immediately delete the message from your phone.

Antivirus protection

Be sure to protect your computer against viruses, malware and other online threats with anti-virus and security software.

If you’re in doubt about the validity of information on our website, please call a Member Service Representative at (800) 300-9728 for assistance.

Water and Power Community Credit Union will NEVER email or telephone you to ask for your account information. If you suspect you have received a fraudulent email or phone call claiming to be from WPCCU, please contact us immediately at 800-300-9728.