Mobile Payment Apps

Scams involving payment apps are becoming more common as these platforms gain popularity. Once you click, it only takes a matter of seconds for a scammer to access your hard-earned money.

Be Cautious of Texts or Calls About Payment Apps

Payment app scams often begin with an unexpected phone call or text message. If you receive an unsolicited call or unexpected text, simply hang up and delete. Even if the message appears legitimate, always verify its authenticity by calling us or the payment app's customer service number.

Use Payment Apps to Pay Friends and Family Only

Payment apps are just like handing out cash to someone. Never send money to someone you don't know or have never met in person.

Stay Alert with Urgent Payment Requests

Scammers may claim your account is in danger of closing or threaten you with legal action, but don't fall for their false sense of urgency tactics. These high-pressure messages are red flags-we would never use those tactics.

Avoid Unusual Payment Methods

We will never ask you to pay bills via a payment app, or to send money to yourself. Scammers can "spoof" email addresses and phone numbers on caller ID to appear as us. If you are unsure, reach out to us directly by calling the number on the back of your card.