Phishing text messages are notable for tricking you into sharing your personal information like passwords, PIN, or social security number to gain access to your account. As long as you ignore and delete these messages, your information remains secure.
Think Before You Act
Acting hastily when you receive phishing text messages can inadvertently grant scammers access to your account and money. Scammers aim to make you feel confused and rushed, which is a clear red flag. We will never use threats or high pressure tactics to prompt a response.
Never Click Links
Never click on a link sent via text message, especially if it prompts you to sign into your account. Scammers frequently use this method to steal your username and password. If you're unsure, visit our website by typing wppcu.org directly into your browser or use our mobile app to log in.
Never Send Personal Information
We will never request your PIN, password, or one-time login code via text message. If you receive a text asking for personal information, it's a scam.
Delete the Message
Avoid the risk of accidentally replying to or saving a fraudulent text message on your phone. If you need to report the message, take a screenshot to share and then delete it.
Source: American Bankers Association
What to do if you fall for a scam?
- Change your password if you clicked on a link and entered any personal information like your username and password into a suspicious site.
- Contact us directly, or report fraud here.
- If you lost money, file a police report.
- File a complaint with the Federal Trade Commission or call 1-877-FTC-HELP (382-4357).